I was a first-time buyer who was seeking to purchase my first property by myself.
Prior to using Key Solutions, I had used 2 other mortgage brokers who failed to take on board the fact that I would ask questions during every stage of the process (due to being new to the process).
I felt rushed by them and they also failed to make me feel comfortable. I therefore ‘dumped’ the mortgage broker when I came across Key Solutions, who were recommended to me by an estate agent whose customers had used them and been really happy with their service.
I felt that I was listened to, able to ask as many ‘silly’ questions as I wanted
and they gave me the best guidance for my situation. They moved quickly for me, so that we didn’t fall behind time limits, and I never had to chase which, when you’re buying, is the most frustrating thing. I was able to navigate through the mortgage application process to acceptance, with the best possible rate and with pure ease.
That’s why I will continue to use Key Solutions.
I’ve used them quite a few times since that first time back in 2017 and recommended friends do the same!
Thanks, Dawn
