Welcome to Key Solutions

We are on a mission to build the best mortgage and protection broker in the world, one that people connect with and are proud to be a part of.

Here at Key Solutions we believe taking out a mortgage should be easy. Why shouldn’t it?

So when people say buying a home or getting a mortgage is one of the most stressful things ever, we say, come and speak to us.

The fact is, our whole team put their heart and soul into turning every person’s dreams
into a reality. It’s what we’re here for and what we’re known for. We believe everyone deserves the highest quality financial advice, no matter what their circumstances.

Our company ethos is ‘We are here to make life easier and better for everyone’ and we really mean it!

This drives everything we do and is underpinned by our core values.

Our core values

We have five core values that are embedded into our culture and we live these values every day.


We do what we say we will


Each of us is stronger by being part of the team


We are always open and straightforward with everyone


We always do the right thing


Delivering world-class service is in our DNA.

We work hard to make sure your mortgage is moving along as fast as it can and ensure you get the very experience. It’s why we win awards for the quality of our customer service and being the best mortgage broker in the UK and it’s why we have the highest possible rating of 5* from independent reviews on Trustpilot.

We believe we are a force for good and we work hard to make the world a better place in whatever way we can. Find out how we do good in the world on our giving page.

We’re driven by delivering a world-class service, while turning an age-old industry on its head and we’re excited to show you the Key Solutions World and give you an understanding of our business and what’s really important to us.

Why Choose Key Solutions?

Your mortgage guaranteed

If we say you qualify for a mortgage then we will stand by that decision and provide a 100% mortgage guarantee to you that you can get the funding you require. If we don’t we will refund any associated cost you have incurred

We guarantee you’ll be happy

Our advice to you is backed by our unique unconditional service guarantee which means if you are not happy with the service that we provide just tell us why and we will immediately refund any fees that you have paid us.

Every mortgage in the market

As a trusted whole of market broker we have access to every mortgage product on the market as well as access to exclusive rates you wont get by going direct to a bank.

Quick &

We will complete all research, administration and chasing on your behalf so you don’t have to worry about a thing! So leave it with us and your new mortgage offer will be with you quicker than you know it!

To find out more and to let us help you with your mortgage and protection needs please give
us a call on 0800 138 5856 or get in touch below.

So who are we?

We’re a friendly team of independent mortgage experts offering whole of market mortgage advice across the UK.

We’ve been giving trusted mortgage advice for more than 25 years. We’ve grown continuously over that time – mainly because people who use our services have been kind enough to recommend us to their friends and family.

Meet our team members who would love to help you.

Why ‘whole of market’ mortgage experts? Because we don’t want to be tied to a big organisation like a bank, building society or provider – which can only advise on its own limited range of mortgages and protection. This means we look across the entire range of mortgages and protection products on the market – thousands of them – to find the best solution for you.

Who we help

We look to help anyone who needs a mortgage including individuals wanting to remortgage to save money and secure the best possible rate on their existing mortgage, first time buyers looking to get on the property ladder, families and individuals moving home, homeowners wanting to capital raise from their home and investors keen to increase their buy to let investment portfolio.

We also help individuals and families with protection insurance to ensure they protect their income in the event that they are unable to work and that they and their family are protected in the event of death or critical illness so that they can pay off their mortgage and continue to pay the bills.

We want to help as many people as we can, so whatever your situation is, we’ll do everything in our power to help you.

How we will work with you.

With over 25 years' experience, we've created a way to make things as quick, painless and efficient as possible for our clients (that's you!).

Initial assessment and guarantee

We start by spending time getting to know you and your specific needs.

Then we make an initial assessment of your individual circumstances and do everything we can to find you a mortgage that fits your wish list.

At this point we let you know if you qualify for a mortgage - and if the answer's yes, you're now covered by our unique 100% mortgage guarantee. See page 8 for details.

At this stage if you're happy to proceed you'll pay us a lifetime fee. See page 9 for details.


Your personal adviser will complete a whole of market review for your mortgage needs and provide a tailored recommendation to you based on your individual circumstances.

Your adviser will discuss your recommendation with you and once you have confirmed how you would like to proceed they will make the full applications on your behalf (exciting!).

Your own Mortgage Adviser

You'll be assigned your own personal adviser who will be your point of contact throughout the whole process. If at any time you need support or advice, they will be there for you.

We’ll go the extra mile

We submit thousands of mortgage and protection applications every year. Your personal adviser supported by our customer experience team personally liaise, on your behalf, with your lender and solicitor to finalise your mortgage as fast as it can possibly be done.

To find out more and to let us help you with your mortgage and protection needs please give
us a call on 0800 138356 or get in touch below.